Refund policy

    At Tiny Treasures Seoul, we want you to shop with confidence. Please read our Refund Policy carefully before making a purchase.

    Returns

    We do not accept returns or exchanges for change-of-mind purchases.

    Please review product descriptions, measurements, and photos carefully before placing your order. If you have any questions before purchasing, we're always happy to help.

    Order Cancellations

    If you need to cancel your order, please contact us as soon as possible at tinytreasuresseoul@gmail.com.

    Orders that have already been processed or shipped cannot be canceled. If you contact us before your order has been processed, we will do our best to accommodate your request.

    Damaged, Defective, or Incorrect Items

    Please inspect your order as soon as it arrives.

    If your item arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery at tinytreasuresseoul@gmail.com.

    To help us resolve the issue as quickly as possible, please include:

    • Your order number
    • A brief description of the issue
    • Clear photos of the item and its packaging

    After reviewing your request, we will work with you to provide an appropriate solution. Depending on the circumstances, this may include a replacement, reshipment, or refund.

    Non-Returnable Items

    The following items are not eligible for return or exchange:

    • Change-of-mind purchases
    • Personalized or custom-made items
    • Gift cards

    Refunds

    If a refund is approved, it will be issued to your original payment method.

    Please note that it may take several business days for your bank or credit card provider to process and post the refund after it has been issued.

    Contact Us

    If you have any questions about this Refund Policy, please contact us:

    Email: tinytreasuresseoul@gmail.com

    Thank you for shopping with Tiny Treasures Seoul. We truly appreciate your support and look forward to serving you again.